Batida vs PagerDuty vs Grafana OnCall
A feature-by-feature comparison for teams evaluating incident management tools — especially those in Brazil.
| Feature | Batida | PagerDuty | Grafana OnCall |
|---|---|---|---|
| Price (Pro) | R$59/seat/mo | ~R$300+/seat/mo | Free (self-hosted) |
| Language | PT-BR native | EN only | EN only |
| LGPD | ✓ Native | ● Extra add-on | ✗ Manual |
| On-call Scheduling | ✓ Included | ✓ Included | ✓ Add-on |
| Escalation Policies | ✓ Included | ✓ Included | ✓ Included |
| AI Postmortem | ✓ Included | ✗ Not available | ✗ Not available |
| Status Pages | ✓ Included | ● Extra (StatusPage.io) | ● Plugin |
| Incident Comments | ✓ Included | ✓ Included | ✓ Included |
| Audit Logs | ✓ Included | ✓ Enterprise only | ● Limited |
| Open Source | ● Core modules | ✗ No | ✓ Yes (AGPL) |
| PIX / Boleto | ✓ Yes | ✗ No | ✗ No |
| Brazilian Support | ✓ Native | ✗ No | ✗ Community |
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